How to Recall or Undo Sending an Email In Outlook
If you have just sent an email message to someone by mistake in Outlook.com (webmail), How to Undo Sending an Email?
Unfortunately, it’s not possible to recall an email on outlook.com.
Message recall option is not available for webmail users with email addresses ending in @outlook.com, @hotmail.com, @live.com, or @msn.com. These are web-based email services where once you send an email message, it’s gone from your email server and out of your control.
However, you can’t recall a message once it’s been sent but can turn on the Undo Send option which will let you cancel the email which is still in the process of leaving your email. when you turn on the undo send option in Outlook.com, it delays sending the message so you can cancel it if you change your mind.
How to set up undo send in Outlook.com
- On the right top corner of the page, select Settings then View all Outlook settings.
- Select Mail then Compose and reply as shown in the image below
- Under Undo send, choose for how long Outlook.com should wait to send your messages.
- Select Save, to save the changes made on the account.
Undo sending in Outlook.com
Once the undo send option is active on your Outlook.com account it will give you an Undo send prompt at the bottom of the message list every time you send a new message. The prompt will be available for the length of time you set in Compose and reply which is a maximum of 10 seconds.
That means you have 10 seconds to cancel any email that you have sent.
Till the 10 seconds are not over the email stays in your mailbox and once the time is over its not possible to recall any email which is sent from the webmail account.
If it would have been an Outlook App (Office 365) there is an option to recall an email sent irrespective of the time limit.
In case, if even after following these steps you are not able to turn on the Undo Send option then you can contact us by clicking on Technician Help Form